Shipping Information

What are your shipping charges?

We offer a flat shipping fee of $1.88 islandwide (Singapore only).
Enjoy FREE shipping on all orders above $30!

When will my order be delivered?

Orders are delivered within the next two working days after your order is placed.
For example, if you order on Monday, your item will arrive by Wednesday.

Orders placed on Fridays will be delivered on Monday.

Do you deliver on weekends?

We do not deliver on weekends, unless otherwise stated.

What happens if my order hasn’t arrived?

If your order hasn’t arrived within the expected delivery timeframe, please do the following:

Check your email/SMS/WhatsApp for any delivery updates or notifications.
Ensure your delivery address was entered correctly.
Contact us with your order number — we’ll be happy to assist you.

Order cut off time

Orders placed before 3 PM will be processed the next working day.

Delivery Time Window

Deliveries are made between 9 AM and 6 PM, unless otherwise stated.

What if no one is home to receive the parcel?

If no one is available to receive your parcel, our support team may contact you to reschedule delivery.
Alternatively, if you have given prior permission, the driver may leave your parcel safely outside your doorstep.
Please note that by allowing this, you accept responsibility for the parcel once it is delivered.

Condo Residential Delivery

If you live in a condo or apartment, please let us know in advance if your lift requires access permission to reach your doorstep.
Alternatively, you can come down to collect your parcel.
If no one is available to receive the parcel, delivery will need to be rescheduled.

Bulk / Special Orders

For large or custom orders, delivery times may vary. Please contact us to confirm.